Hiring someone to deal with your finances can be a difficult decision. It’s not just enough that a firm knows what they’re doing, they also have to ensure that you as a business owner are comfortable and confident with the team handling your finances. That’s why, beyond our professionalism and attention to detail, we also focus a great deal of customer support.
Quality of Work & Attention to Detail
Since the formation of our firm in 1941, our goal has always been to be the best at what we do. That primarily comes down to two big factors: quality of work and attention to the details, which – as we see – are very closely related.
Even if a firm has an exceptional understanding of the rules, laws, and procedures surrounding accounting, they can lose sight of the small things that matter. After all, even small mistakes can lead to big problems when you’re dealing with sensitive financial information. That’s why, beyond being focused on the best solutions and most efficient processes, we always sweat the small stuff for you and your business.
Transparency and Customer Service
Developing trust with clients is more than just providing great work. That’s the basis of the relationship, of course, but good communication is vital to ensure that we’re all on the same page and working toward the same goals.
That’s why we focus on making sure that you understand each aspect of our services, provide clear pricing (with no hidden fees), and keep you up to date on the progress of our work.
Handing over the keys to your finances can be an intimidating prospect, and we want to make sure all of our clients are fully comfortable with us.
Many accounting firms that we’ve dealt with seem to believe that they already understand everything there is to know about accounting and financial management. However, with constant changes to laws, regulations, and best practices, we never feel that we’ve “arrived” and no longer need to innovate or change how we do things.
We’re constantly seeking ways to improve and better ourselves, just as we do the same for our clients’ businesses. In our opinion, truly dedicated professionals never get too comfortable with how things are currently arranged, but stay focused on the actual goals at hand – growing businesses, saving money, and being a pleasure to work with.